Terms of Service

Welcome to Opal Heights! These Terms of Service ("Terms") govern your use of our website https://opalheights.com and any purchases you make through our platform. By accessing our site or placing an order, you agree to these Terms in full.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not:

• Use the site in any way that violates applicable laws
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or exploit any content on the site without permission

2. Product Information

We strive to display our convertible sofas and other product details as accurately as possible. However, we do not guarantee that:

• Descriptions, images, or prices are error-free
• Products will be available at all times
• We reserve the right to modify or discontinue products at any time without notice.

3. Orders & Payments

When you place an order:

• You agree to provide accurate and complete billing and shipping information
• Payment must be made at the time of purchase via the available methods (e.g., Stripe, PayPal)
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud or product unavailability

4. Shipping & Delivery

We ship to most locations as outlined on our Shipping Policy page. Delivery times may vary based on your location and product availability. We are not responsible for delays caused by third-party carriers.

5. Returns & Refunds

Please refer to our Return Policy for details on eligible returns, exchanges, and refund timelines. We reserve the right to deny returns that do not meet our conditions.

6. Intellectual Property

All content on this website—including logos, text, images, and graphics—is the property of Opal Heights and is protected by intellectual property laws. You may not use our branding or content without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Opal Heights shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use our website or products
• Errors or omissions in content
• Delays in shipping or delivery

8. User Accounts (if applicable)

If our website offers user accounts:

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately if you suspect unauthorized use of your account

9. Changes to Terms

We may update these Terms at any time. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

11. Contact Us

If you have any questions about these Terms, please contact:

Opal Heights
Email: orders@opalheights.com
Website: https://opalheights.com