Privacy Policy

At Opal Heights, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://opalheights.com and purchase our products.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

Personal Information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely via third-party gateways like Stripe or PayPal)

Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages visited and browsing behavior

2. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your order status and customer support
• Send promotional offers (if you've opted in)
• Improve our website, products, and customer experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping partners and fulfillment centers
• Marketing platforms (only if you’ve opted in for newsletters)
• Legal authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic
• Improve site functionality

You can manage cookie preferences via your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct or update your information
• Request deletion of your data
• Opt-out of marketing communications

You can exercise these rights by contacting us at orders@opalheights.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Opal Heights
Email: orders@opalheights.com
Website: https://opalheights.com